A consumer service focused on FixFirst products. Now open across the EU: RepairRight provides initial assessments for consumers in all 27 EU member states.
Repair denied or priced unfairly? Check your rights.
Check your repair rights, report what happened, and give the responsible company a chance to resolve it.
We help you document the problem, contact the responsible company, and pursue a fair solution. RepairRight is a consumer service focused on FixFirst products. Where the law supports it, selected cases may be referred to legal partners.
Free initial assessment. No legal commitment. Your information is not published without your consent.
As seen in
Four steps, roughly eight minutes for a normal case.
What a resolved case can look like.
Compensation is not guaranteed. The available remedy depends on the facts and applicable national law.
Manufacturers, sellers and repair providers can work with reported cases directly, before they become disputes.
Every report adds to a shared evidence base. Anonymised reports help identify systemic repair barriers by company, product, category and issue type, and support better repair rights across Europe. Personal information is never part of published figures.
InsightsTrusted by
From global electronics programs to local repair vouchers, FixFirst helps organizations launch, manage, and measure repair at scale.
United NationsFixFirst has been invited to contribute to the Global Electronics Management Program, led by UNIDO and funded by the Global Environment Facility. The initiative spans 16 countries and supports circular electronics systems with repair as a key lever.
AwardFixFirst was awarded the Bundespreis Ecodesign, Germany's highest state honour for ecological design, by the UBA, BMUKN and IDZ. The jury recognised our practical approach to right-to-repair through AI, transparent costs, and access to professional local workshops.
BerlinTogether with Circular Berlin, FixFirst powers the REPAIR DEAL, Berlin's first bonus scheme for textile repair. The program helps make local clothing repair easier, more accessible, and measurable.
LondonFixFirst provides the digital infrastructure for London's first repair voucher program, delivered with The Restart Project and ReLondon and funded by the North London Waste Authority.
Spreading the word and being an active part of the repair, circularity and tech community, on stages, in panels, in classrooms, and at the workbench.
